Privacy Policy

Last Updated: June 21, 2026

1. Introduction

Skopi (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our monitoring service and related SMS alert features.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and billing details
• Mobile Number: Your phone number to receive SMS alerts
• Service Information: Details about the systems or assets you wish to monitor
• Communication Data: Content of messages, inquiries, and support requests

2.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique identifiers
• Usage Data: How you interact with our service, including login times and feature usage
• Location Data: Approximate location (if permissions are granted)
• Log Data: IP address, browser type, and access times

3. Mobile Number Protection and Non-Sharing Policy

Your phone number is stored securely and treated with the highest level of confidentiality. Third-party service providers who handle SMS delivery on our behalf are bound by strict confidentiality agreements and may only use your number for the purpose of delivering your alerts.

4. SMS Message Practices and Frequency

4.1 Message Frequency

Your account may receive SMS alerts based on the monitoring rules and events you configure:

• Alert Frequency: Messages are sent only when monitored events are triggered
• Typical Volume: Frequency varies depending on your monitoring settings and system activity
• Opt-Out Options: You can modify alert settings or disable SMS notifications at any time through your account dashboard

4.2 Message Content

SMS messages contain alert information only, such as:

• Alert type and severity
• System or asset identification
• Timestamp of the event
• Link to view full details (data charges may apply)

5. Message and Data Rates Disclosure

Frequency of messages varies based on system activity and your configured alert settings.

6. How We Use Your Information

We use collected information to:

• Deliver monitoring alerts and notifications via SMS
• Maintain and improve our service
• Process transactions and send billing information
• Respond to customer inquiries and support requests
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Send service announcements and updates

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (SSL/TLS)
• Encryption at rest for sensitive data
• Secure authentication protocols
• Regular security audits and monitoring
• Access controls limiting employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active. After account termination, we retain data as required by law or for legitimate business purposes (such as fraud prevention) and then securely delete it.

9. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and associated data
• Opt-Out: Disable SMS alerts or modify notification preferences
• Portability: Request your data in a portable format

To exercise these rights, contact us at the information provided below.

10. Third-Party Services

We may use third-party service providers for:

• SMS delivery and telecommunications services
• Cloud hosting and data storage
• Payment processing
• Analytics

These providers are contractually obligated to use your information only as necessary to provide services to Skopi and are prohibited from sharing your data with other parties.

11. Children’s Privacy

Skopi does not knowingly collect information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information and terminate the child’s account.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date.

Your continued use of Skopi following the posting of revised Privacy Policy means you accept and agree to the changes.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: